THINGS I’VE LEARNED

 There’s a ¾” shelf on the far left and right, by the heat exchange tubes. You need to use a bottle brush to clean these off. Bang gently to knock anything else down and vacuum.

The J3000 has a heat exchanger cleanout. Open the side panels. To the front of the unit just behind the front louvers you will find a little compartment to remove ash from the side heat exchanger. There is one on each side of the stove. Remove the plates and use a bottle brush in all directions – vacuum thoroughly.

The J1000 with an ash pan has two cleanouts under the ash pan, these connect with the second deep side clean out.

Smell of smoke or soot in the house – Put your fingers in the heat exchanger tubes to see if you get soot or ash on them. This can tell you two things.

1. If there is one tube that has soot, you have the possibility of a leak in that tube.

2. If there is fine ash or soot in all the tubes, then the convection fan is pulling the ash or soot through and blowing it through the tubes. This means you have an exhaust leak.

Unable to set an efficient burn – A storm can cause negative pressure on your chimney, so you have to adjust the draft to compensate.

Excessive soot deposits means that the Manual Draft setting was too low and excessive creosote deposit means that the Manual Draft setting was set too high.

If your pellets are hanging on the sides of the hopper, put some baby powder on steel wool and buff the sides until smooth.